Keep the right people in the loop of an issue

Although we strongly believe in having a single assignee in order to maintain accountability and responsibility, we also know that each issue has a number of parties that need to be kept in the loop. It can be the rest of your group that need to know that you are dealing with an issue or another division who need to get the answer to their question as soon as possible. With the November release, we introduce the possibility of signing up others as subscribers to changes in an issue. Subscribers will get email notifications about changes to the issue. Please note that only project members with at least read access can be added as subscribers.

In order to sign someone up as subscriber, remove subscribers, or see who subscribes to an issue, please click on the text "subscribers" in the issue detail.